Good questions.
Clear answers.

It brings your AI receptionist, customer conversations, salon knowledge and appointment tools into one workspace. Phone, booking and texting functions depend on your configured connections and launch checks.

No. Choose a plan and personalize your business preview first. You can review the total before checkout. Account completion and guided launch follow a confirmed purchase.

Essential includes 300 AI voice minutes and 500 SMS segments per month. Pro includes 750 minutes and 1,500 segments. Premier includes 1,500 minutes and 2,500 segments across two locations. Compare user and feature allowances on the pricing page.

The one-time $199 service covers salon configuration, menu and receptionist setup, phone and calendar connection assistance, messaging registration assistance, testing and launch support. Provider approval and number-porting timelines vary.

The published additional-usage rates are $0.35 per AI voice minute and $0.04 per SMS segment. An additional location is $249/month. We confirm availability and billing terms before enabling additional services; the current checkout does not automatically purchase add-ons.

A long text can use more than one billable segment. Emojis and some languages can also change the segment count. Your plan allowance is measured in segments, so one visible message may use several.

You can plan to forward calls from your existing number. Moving a number requires a portability check, account details and carrier approval. Do not cancel your existing service before a transfer is confirmed. Forwarding calls does not automatically move texting.

Business messaging requires the appropriate registration, consent controls and provider approval. Voice and texting have separate launch checks. Marketing consent is separate from appointment-related messaging.

Salon Pro Scheduling is the native option. Google Calendar can be authorized from your dashboard and requires a successful connection and booking test. Square Appointments can be authorized during setup, with a reviewed service import and a test booking before launch. Other planned connections are not available to authorize yet.

Deposit-link functionality is part of Pro and Premier. Availability depends on a configured payment workflow. Customer deposits should be processed through your salon's own payment account; its processing fees apply separately.

The shared messaging inbox supports human takeover. Agent settings, service edits and access permissions are controlled by the roles supported in your salon workspace.

Recordings depend on the enabled provider settings, availability and applicable consent requirements. Never assume a call is recorded or that a requested retention period has been configured. Confirm these settings during launch.

Email support@salonagentai.com or call 520-551-1113. Include your business name and account email, but never send passwords, payment-card details or API keys. Ask support to confirm receipt and the effective date of a cancellation request.